Category: Cancel Gym Memberships

To cancel an Orangetheory Fitness (OTF) membership, submit the Membership Cancellation form on orangetheory.com, which goes to the Orangetheory corporate office, or contact your home studio. Orangetheory lists its month-to-month memberships with a 30-day cancellation notice, so depending on your billing date, one more monthly payment can fall inside that window.

Your home studio handles your account and confirms the cancellation, and agreements signed at a studio can differ. BBB complaints filed in March and May 2026 describe 12-month contracts, studios asking for an in-person signature, and online requests with no follow-up. Read your own membership agreement for its notice period and the cancellation methods it lists, and keep written confirmation.

If you only need a break, Orangetheory’s memberships page lists freeze privileges of up to 60 days, up to 2 times a year, which may suit you better than cancelling.

Ways to Cancel Your Orangetheory Fitness Membership

Online Cancellation Form

Orangetheory links its Membership Cancellation form from the footer of its website, and the form is submitted to the Orangetheory corporate office.

1. Open Orangetheory’s Membership Cancellation page.
2. Complete the form with the name, email and phone number on your membership, and choose your home studio (the studio that bills you).
3. Submit the request and save a screenshot of the confirmation screen.
4. Watch for a confirmation from your home studio. If none arrives within a few business days, call the studio and ask for your final billing date in writing.

Orangetheory’s 30-day cancellation notice still applies after you submit the form, so keep the confirmation until you see that billing has stopped.

Some members report that their studio still asked for an in-person signature after an online request (BBB complaint, March 2026). If your agreement lists other cancellation methods, point the studio to that clause.

By Email or Phone to Your Home Studio

Orangetheory’s contact page sends account questions to your studio: “Call the studio or stop by the front desk to speak with the studio manager if you have questions about your account.” Email is not listed as an official cancellation channel, but a written request gives you a dated record, and a member agreement quoted in a March 2026 BBB complaint allowed cancellation by phone, email, mail or in person.

1. Use Orangetheory’s studio finder to find your home studio’s email address or phone number.
2. Send a cancellation request using the template below, or call the studio and ask to cancel.
3. Ask the studio to confirm the cancellation and your final billing date in writing.
4. If the studio asks you to come in and sign a form, ask whether the online form can be used instead, or go in and keep a copy of what you sign.

Email Template for Cancellation

Subject: Request for Membership Cancellation – [Your Full Name]

Dear [Studio Manager’s Name],

I am requesting the cancellation of my Orangetheory Fitness membership at [Studio Location]. As per my agreement, I am providing the required [X]-day notice. Please process my cancellation effective [Last Billing Date or Required Date].

My membership details:

• Full Name: [Your Name]
• Membership ID (if available): [Your ID]
• Registered Email: [Your Email]
• Phone Number: [Your Contact Number]
• Reason: [Why you want to cancel]

Please confirm the cancellation in writing and let me know if any further action is required. I would appreciate a response to avoid unnecessary charges.

Thank you,
[Your Name]

If you get no reply within a few business days, call the studio or also submit the online form, and keep copies of everything you send.

In Person at Your Home Studio

You can also go to your home studio’s front desk, which Orangetheory’s contact page names for account questions.

1. Go to your home studio while the front desk is staffed.
2. Ask to cancel your membership, or ask for the studio manager.
3. Sign the studio’s cancellation form if it uses one, and ask for a copy.
4. Get confirmation of the cancellation and your final billing date in writing or by email.

If only the studio manager can finalize the request, ask when it will be processed and follow up until you have written confirmation.

Related:

• Cancel Snap Fitness GYM Membership
• How to Cancel 24 Hour Fitness Membership Online

How can I cancel a booked class on Orangetheory?

You can cancel a class you booked in the Orangetheory app. Orangetheory’s app FAQ says studios mark members who booked but did not attend as late canceled, but its website does not publish the cancellation cutoff or any late-cancel fee, so check your studio’s class policy.

1. Open the Orangetheory app and sign in.
2. Go to your upcoming booked classes.
3. Select the class, choose the cancel option and confirm.
4. If you use a class pack, check that the class was credited back. Orangetheory says this can take up to 2 hours.

FAQs

Snap Fitness gyms are independently owned, so you cancel with your home gym: call it, email it or visit in person, or use a Click to Cancel option if your gym’s website shows one. Most memberships need 30 days’ notice, and you pay dues for those 30 days, which may mean a prorated final payment.^[1] Email is the easiest to prove later, so keep the gym’s reply.

Which gym handles your Snap Fitness cancellation?

Your home gym handles your membership and billing. It isn’t always the gym where you signed up: Snap Fitness automatically transfers your membership to the gym you attend most often.^[1]

If you’re not sure which gym that is, open the Snap App and go to Profile > Settings > My Membership > View Payment History. The payment report includes your club’s contact info.^[2]

You can also look the gym up with the Snap Fitness gym locator. Gym pages list the gym’s phone number, email address and staffed hours.^[3]

How to cancel Snap Fitness by email, phone or in person

The member FAQ lists three ways to reach your home gym for a cancellation: call, email or visit in person.^[1]

1. Open your gym’s page in the gym locator and note its email, phone number and Staffed Hours.^[3]
2. Email the gym, call it during staffed hours, or visit in person, and say you want to cancel your membership.^[1]
3. Give your full name and the email address on your membership, so the gym can find your account.
4. Ask the gym for the date your last dues payment will be taken and the amount of any prorated final payment.^[1]
5. Keep the gym’s written reply. If you called or visited, ask for the confirmation by email.

Can you cancel Snap Fitness online? Click to Cancel, where available

In some states, a Click to Cancel option appears on the gym’s website. If you see it, submit your cancellation there and the gym processes it like any other cancellation.^[1]

On the Snap Fitness site, some gym pages show a Request Membership Cancellation item and others don’t.^[3] If your gym’s page has no online option, use email, phone or a visit instead.

Snap Fitness 30-day notice: what you’ll still pay

Most Snap Fitness memberships require 30 days’ notice. You’re responsible for dues only for the 30 days after your notice, and that may require a prorated final payment.^[1]

Prices and the joining process vary from gym to gym because each one is locally owned and operated, so your membership agreement and your home gym have the final word on your plan.^[1]

Example: you give notice on March 10. You owe dues for the 30 days to April 9, so a payment due inside that window still goes through, and the last one may be prorated.

RELATED

How to Cancel Planet Fitness Membership (Online, Mail or In Person)

Pause instead: how to freeze a Snap Fitness membership

If you only need a break, Snap Fitness lets members freeze their memberships. Call, email or visit your home gym during staffed hours, and the staff will explain the process.^[1]

Ask for the freeze at least three business days before your next billing date, so the gym can stop the upcoming charge in time.^[1] Ask the gym what the freeze costs and when billing restarts.

RELATED

How to Cancel an Anytime Fitness Membership Through Your Home Club

Joined in the last 30 days? Check the Money Back Guarantee

If you signed up for a full membership and don’t feel a positive difference within 30 days, the gym refunds your membership costs and access card fees.^[1]

To qualify, you must work out at the gym at least twice a week for four weeks and attend a fitness evaluation with gym staff. The refund doesn’t cover program fees, tanning, personal training, vending or merchandise.^[1]

If you’re switching to another chain, check its notice period before you sign up, using our guides to gym cancellation by chain.

Snap Fitness cancellation FAQs

Can you cancel Snap Fitness in the app?

The Snap App’s help page covers payments and billing, not cancellation.^[2] Use the app to find your club’s contact details, then cancel by email, phone, in person, or Click to Cancel where your gym offers it.

Can you cancel a Snap Fitness membership anytime?

On most month-to-month memberships you can, with 30 days’ notice. Most gyms offer a month-to-month option that doesn’t lock you into a long-term contract.^[1] If you signed a term agreement, read it or ask your home gym what applies before you give notice.

Is there a Snap Fitness cancellation fee?

Your membership agreement sets any fee, so ask your home gym to confirm the final charge in writing. Expect dues for the 30 days after your notice on most memberships.^[1]

Who do I contact if my gym doesn’t respond?

Contact the corporate headquarters through the Contact Us page or at inquiries@snapfitness.com, and include your city, state and postal code.^[1][4] Billing and membership questions still go to your gym.

References

1. Snap Fitness, Member FAQs.
2. Snap Fitness, Snap App.
3. Snap Fitness, Gym Locator.
4. Snap Fitness, Contact Us.

If you pay monthly, you can cancel your 24 Hour Fitness membership online: log in at 24hourfitness.com, open the Cancel Membership page, choose No thanks on the retention offer and finish the cancellation in your account. Limited-term and prepaid members are directed to a team member in club or the Contact Us page instead. You can also call 24 Hour Fitness at (800) 432-6348.

Before you cancel, check your membership agreement: commitment memberships follow the early-cancellation terms in that agreement, and the yearly Annual Fee is non-refundable, as 24 Hour Fitness quotes from its agreement in 2026 BBB replies.

Note: If you see a charge after cancelling, report it quickly. In a BBB reply dated September 21, 2026, 24 Hour Fitness said members must tell it about disputed or unwanted charges within 30 days to be considered for a refund.

Ways to Cancel Your 24 Hour Fitness Membership

There are four ways to cancel. Online is quickest for monthly members; prepaid and limited-term members should use the Contact Us page or their club.

1. Cancel Online via 24HourFitness.com

Members with a Monthly Payment membership can cancel from their online account:

1. Log in to your account at 24hourfitness.com.
2. Open the Cancel Membership page.
3. The page offers 30% off your next 3 months’ dues if you stay. Choose No thanks (“I’d still like to cancel my membership”).
4. Complete the cancellation in your account and save the confirmation.

The retention offer is only for Monthly Payment memberships. If you’d rather keep training at a lower price, choosing Yes keeps your membership active.

Have a limited-term or prepaid membership? The cancel page tells you to see a team member in club or contact 24 Hour Fitness through the Contact Us page, so use method 2 or 4 below.

2. Cancel Through the Contact Us Page

1. Open the Contact Us page.
2. Enter your name, email, phone number and home club.
3. Pick the membership or cancellation topic and say clearly that you want to cancel. Include your membership agreement number or check-in code.
4. Submit the form, then keep the reply that confirms the cancellation.

3. Cancel by Phone

1. Call 24 Hour Fitness at (800) 432-6348 (the number on its Terms of Use and BBB profile) or call your home club.
2. Say you want to cancel and give your name, home club and membership agreement number.
3. Ask for a confirmation email or cancellation number before you hang up.

4. Cancel In Person at Your Local Gym

1. Go to your home club and ask a team member at the front desk to cancel your membership.
2. Bring photo ID and your membership agreement number or check-in code.
3. Ask whether any fee or remaining commitment applies under your agreement.
4. Get written or emailed confirmation of the cancellation before you leave.

24 Hour Fitness Cancellation Policy

Right to Cancel After Signing

Many states give gym members a short right-to-cancel period after signing. The number of days depends on your state, so check the cancellation section of the agreement you signed rather than relying on one figure.

Monthly Membership Cancellation Rules

• Monthly Payment memberships: can be cancelled online from your account through the Cancel Membership page.
• Commitment memberships: early cancellation follows the terms in your agreement. If you freeze during the commitment period, the commitment is extended by the length of the freeze.
• Moving away: in a 2026 BBB reply, 24 Hour Fitness said a relocation request needs a new residence more than 25 miles from your Club of Enrollment and written evidence of the move.
• Annual Fee: the agreement can require a yearly Annual Fee, which is non-refundable.

Add-On Memberships and How They Work

• If other members (for example family add-ons) are billed to your payment method, name each one when you cancel and ask that every membership on the account is closed.
• If you pay another member’s dues and only want to stop paying, ask 24 Hour Fitness to remove your payment authorization or cancel that membership.
• Check your next statement. Report any charge you don’t recognize within 30 days, the window 24 Hour Fitness gave in a September 2026 BBB reply.

How to Freeze your 24 Hour Fitness Membership

If your break is temporary, you can ask for a freeze instead of cancelling. 24 Hour Fitness’s Member Policies set these conditions:

1. Make sure your account is in good standing: initiation fees paid and dues and Annual Fee up to date.
2. Ask for the freeze at least 10 days ahead, at your club or through the Contact Us page.
3. Send written proof: a physician’s note, transfer, deployment or volunteer-assignment orders, or an employer letter on company letterhead.
4. Keep the confirmation that shows the freeze start and end dates.

Dues stop during an approved freeze and club access is suspended, but the Annual Fee (plus tax) is still charged while the membership is in effect. A prepaid membership is extended by the length of the freeze instead.

Who can Freeze or Hold Membership?

Four reasons qualify for a standard freeze. For transfers and volunteer assignments, the new location must be more than 25 miles from the nearest 24 Hour Fitness club you can use.

Qualifying reasons and lengths:

• Medical disability: 3–6 months, with written verification from your physician.
• Temporary employment transfer: 3–6 months, with a letter from your employer on company letterhead.
• Extended volunteer assignment: 3–6 months, with a copy of the assignment orders.
• Active-duty military transfer: no minimum or maximum, with a copy of your orders.
• Extended freeze for other reasons: you can ask for one; the maximum is 12 months.

How to Reactivate (Unfreeze) Your Membership?

Most freezes end on their own. To come back early, contact your club or use the Contact Us page. What happens at the end depends on the type of freeze:

• Standard freezes: the membership reactivates and your monthly EFT or card payment restarts automatically at the end of the freeze.
• Military freezes longer than 6 months or with no end date: these are the exception to automatic reactivation, so contact 24 Hour Fitness when you’re ready to return.
• Extended freezes: if 24 Hour Fitness doesn’t hear from you to reactivate or extend within 12 months, your membership agreement may be terminated.

24 Hour Fitness Cancellation FAQs

Month-to-month LA Fitness memberships can be canceled at any time through your online account, in person at a club’s front desk, or by written notice mailed to P.O. Box 54170, Irvine, CA 92619. If you mail it, get it postmarked at least 5 business days before your next billing date.^[1] Whichever way you cancel, keep the confirmation or your mailing receipt until a statement arrives with no new charge.

Cancel LA Fitness online through your account

You’ll need your LA Fitness username and password.

1. Go to the LA Fitness login page, enter your Username and Password, and select Sign in. Use Forgot your username? or Forgot your password? if you’re locked out.^[3]
2. After you sign in, look for the cancellation option in your account.
3. If you don’t see one, open the Member Services contact page and choose Take me to where I can cancel online.^[2]
4. Save or screenshot the confirmation, and keep any email LA Fitness sends you about the cancellation.

Tip: the same account menu has a Freeze link, if you’d rather pause than cancel.

Cancel at an LA Fitness club’s front desk

You can also cancel in person: go to the front desk at a club.^[1] Find a nearby club’s address with the club locator.^[4]

Bring photo ID and ask for a written or emailed confirmation that shows the date of your request and the date your membership ends.

Cancel LA Fitness by mail: P.O. Box 54170 and the 5-business-day rule

LA Fitness recommends registered or certified mail and keeping a record for your files.^[1]

1. Write a short letter saying you’re canceling your LA Fitness membership. Include your full name, address, phone, the email on your account and your home club.
2. Sign and date it, and keep a copy.
3. Send it by registered or certified mail to LA Fitness, P.O. Box 54170, Irvine, CA 92619.^[1]
4. Make sure the postmark is at least 5 business days before your next billing date, and keep the mailing receipt.^[1]

Can you cancel LA Fitness by email, phone or the app?

Email: only if your agreement allows it. LA Fitness says that, depending on your state of enrollment, you may be able to cancel by email.^[1] Check your agreement first; if it doesn’t mention email, use one of the three methods above.

Phone: phone isn’t one of the cancellation methods LA Fitness lists.^[1] For questions, use the Member Services contact form, where Cancel is one of the topics; replies come from contactus@fitnessintl.com.^[2]

App: the LA Fitness Mobile app’s store listing covers check-in, classes, personal training and court bookings, not canceling or freezing.^[5] Cancel through your account on lafitness.com instead.

LA Fitness contract terms: termination fee and your prepaid last month

Some agreements have an initial term of three months or more. This covers memberships, personal training and other agreements.^[1]

Your agreement sets the termination fee, so ask your club or Member Services for the amount in writing before you decide. LA Fitness also points members with questions about term or paid-in-full cancellations to their local club or its contact page.^[1]

Your prepaid last month

After you cancel, you can still use the club for any prepaid time. If you prepaid your last month’s dues when you joined, that month follows the last regular payment made before LA Fitness received your notice, and your membership expires at the end of it.^[1]

RELATED

How to Cancel Planet Fitness Membership (Online, Mail or In Person)

LA Fitness freeze fees: pause instead of canceling

To freeze online, log in and select Freeze in the left side menu.^[1] The cost depends on how you pay dues.

If your next billing date is within 10 days, a monthly or bi-weekly freeze starts with the following billing.^[1] When you unfreeze, you’re charged a pro-rated part of your regular dues for that period.

A monthly freeze keeps costing $10 a month until you unfreeze, so set a reminder to review it. If you’re weighing a freeze against joining another chain, our guides to canceling other gym memberships cover how other chains handle canceling.

RELATED

How to Cancel LVAC Membership

Former XSport Fitness members

On July 16, 2024, Fitness International, which runs LA Fitness, announced it would take over operations of XSport Fitness’ 35 locations. It said it would honor the active membership agreements it bought, at their current rates, including personal training.^[6]

If your club used to be an XSport, cancel with the LA Fitness methods above and keep a copy of your original XSport agreement. Don’t rely on old XSport phone numbers, addresses or notice rules.

Still billed after canceling LA Fitness?

Billing usually starts to process 3 to 5 days before your bill date, so a charge right after you cancel may already have been in progress.^[1] If you mailed your notice within 5 business days of billing and were charged once more, ask Member Services to refund it; LA Fitness says it will refund that extra charge.

1. Contact Member Services. Use the contact form, choose Cancel, and add the last 4 digits of the account you’re billed on.^[2] Attach or describe your confirmation or mailing receipt.
2. Visit your club. Bring the same proof to the front desk and ask them to check the cancellation date on your account.^[1]
3. Ask your bank or card issuer. If the charge still isn’t fixed, ask how to dispute it, and send your proof of cancellation.

In August 2025 the FTC sued the companies that operate LA Fitness, alleging that canceling was too hard.^[7] LA Fitness hasn’t been found liable, and as of October 2026 the FTC lists the case as pending, with an amended complaint filed January 26, 2026.^[8]

LA Fitness cancellation FAQs

Can you cancel an LA Fitness membership at any time?

Yes, if it’s month to month or you’re past your initial term. Inside an initial term of three months or more, your cancellation takes effect when the term ends, and leaving earlier means a termination fee.^[1]

Does LA Fitness have a cancellation fee?

Only for leaving an agreement before its initial term ends; your agreement sets the amount.^[1] If you just want a break, a monthly-dues freeze costs $10 a month.

Do I need a form to cancel LA Fitness by mail?

LA Fitness lists written notice of cancellation as the mail method, so a signed letter with your name, contact details and home club fits that wording.^[1] If your club gave you a cancellation form, you can mail that instead; either way, send it registered or certified and keep the receipt.

References

1. LA Fitness, Membership Questions (Cancel My Membership; Suspend My Membership; Change My Billing Information).
2. LA Fitness, Contact Us: Member Services.
3. LA Fitness, Login.
4. LA Fitness, Find a Club.
5. Apple App Store, LA Fitness Mobile (Fitness International, LLC).
6. LA Fitness, Fitness International Acquires XSport Fitness (press release, Jul. 16, 2024).
7. Federal Trade Commission, FTC Sues LA Fitness for Making it Difficult for Consumers to Cancel Gym Memberships (press release, Aug. 20, 2025).
8. Federal Trade Commission, LA Fitness case page (case status).

Your home club cancels an Anytime Fitness membership, not corporate, and the Membership Agreement you signed there sets the notice period and any fee.^[1][2] Find the club with the Anytime Fitness club locator: its page on anytimefitness.com has a Cancel my membership section with a ready-made request that asks for your full name, phone number and reason.^[4][5] Keep a copy of what you send and ask the club to confirm the cancellation date in writing.

Start with your home Anytime Fitness club and your Membership Agreement

Your home gym is the Anytime Fitness you joined to visit most often, and it’s where you manage your membership.^[3] Your membership lets you work out at any location, but your account stays with your home gym unless it’s transferred.^[2]

Each club is independently owned and operated, and each state has different cancellation policies, so the rules come from your own agreement rather than a single national policy.^[1] Read it before you contact the club; if you can’t find your copy, ask the club for one.

What to look for in your agreement

• The notice period, and how notice has to be sent.^[2]
• Any fee for ending the contract early, which your location’s agreement sets.^[2]
• Your term: some gyms offer 6, 12 and 18-month options, and pricing varies by location.^[3]
• Late payment fees, which also sit in the agreement, in case a draft hits while your request is pending.^[2]

Cancel Anytime Fitness with your club page’s Cancel my membership request

The request on the club page is worded as an email to your home club, and it covers personal training, nutrition or recovery agreements with that club as well.^[5]

1. Open the club locator and find your home club, the one you joined.^[3][4]
2. Go to that club’s page on anytimefitness.com and scroll to the Cancel my membership section.^[5]
3. Fill in your full name, phone number and your reason for the cancellation request.^[5]
4. Read the request text before you send it: it says the cancellation terms in your agreement, including any required notice periods or fees, will apply.^[5]
5. Save a copy or screenshot of what you sent and the date, then ask the club to confirm your cancellation date in writing.

If your agreement asks for written notice by mail or in person, send that too and keep proof. For example, one Nevada club told the BBB in February 2025 that its contract required a 30-day written notice to cancel, either by mail or in person.^[11]

Can you cancel Anytime Fitness by phone or in the AF App?

Call your home club to ask how it accepts cancellations; ABC Financial handles billing questions, not cancellations.^[1] Use the club locator to find your club’s contact details.

The AF App’s store listings don’t describe a way to cancel or freeze a gym membership, so use your home club.^[6][7][8]

Moved, or mostly working out at another Anytime Fitness?

Anytime Fitness memberships can be transferred by usage or by relocation, and a relocation transfer has to be more than 10 miles from your last residence.^[2] There’s no transfer fee, but your monthly dues could change with the new home gym.

A transfer by usage means your home club can change even if you never asked to move. One club’s agreement, quoted by that club in January 2024, let the franchisor transfer a member who primarily used another facility over a 60-day period.^[11]

Before you send a cancellation, confirm which club currently holds your account, so the request reaches the club that bills you.

Freeze your Anytime Fitness membership instead

A hold or suspension also goes through your home club.^[2] Club pages carry a Freeze my membership request worded for one month, which asks for your full name, phone number and reason for the freeze.^[5]

Anytime Fitness doesn’t publish a freeze fee, so ask your club about any cost before you send the request.

Note the end date: the freeze request says your membership resumes after the month is over. Put that date in your calendar, and cancel before it if you don’t plan to return.^[5]

Who handles what at Anytime Fitness

Only your home club is listed for cancellations; the billing and corporate contacts cover payments and feedback about a club.^[1]

Still charged after you canceled Anytime Fitness?

Members have reported dues still drafting after they canceled, and billing that kept going after a one-year term ended (September 2026).^[13] Others described bi-weekly drafts continuing after a relocation (February 2026) and a June 2023 hold reactivated three months later without notice (April 2025).^[12]

Send your saved request and the club’s confirmation to your home club and ask for a correction in writing. File any complaint with that club as well, since complaints go to the location where you’re a member.^[10]

For a charge you think was taken twice or is too high, call ABC Financial’s Financial Services line at 1-888-827-9262.^[2] A club can correct drafts taken after a documented cancellation date: one Wisconsin franchise operator canceled an account effective immediately and refunded $172.94 drafted after that date (March 2026).^[12]

If neither the club nor ABC Financial resolves it, your bank or card issuer can tell you how to dispute a charge.

RELATED

How to Cancel LA Fitness Membership

Why Anytime Fitness cancellation advice differs online

Fee formulas or cooling-off periods quoted on other sites may come from another country’s Anytime Fitness terms, not a US club’s agreement.

Check the name on your card statement or key tag, too. Workout Anytime is a separate company with its own cancellation steps.

Anytime Fitness and Orangetheory Fitness share a parent company, Purpose Brands, but Orangetheory members use Orangetheory’s cancellation form instead.^[9]

Open club pages only on anytimefitness.com, since look-alike membership sites rank for freeze and cancel searches. Switching gyms? See how other gym chains handle canceling before you sign a new agreement.

Anytime Fitness cancellation FAQs

Is there a cancellation fee at Anytime Fitness?

It depends on your location’s Membership Agreement, which sets any fee for breaking the contract.^[2] Ask your home club for the amount in writing before you send the request.

Can I cancel Anytime Fitness at any location?

No. You can work out at any club, but cancellation goes to your home club.^[1][2] If you mostly use another club, check whether your account was transferred there first.

Does Anytime Fitness cancel automatically when my contract ends?

Don’t assume billing stops when your term ends; your agreement says what happens next, so send a cancellation request.^[1]

Can I cancel Anytime Fitness if I move?

You can cancel through your current home club under your agreement’s terms, or transfer instead if your new home is more than 10 miles away; there’s no transfer fee.^[1][2]

References

1. Anytime Fitness, Contact Us.
2. Anytime Fitness, FAQs.
3. Anytime Fitness, Membership.
4. Anytime Fitness, Gym locations (club locator).
5. Anytime Fitness, San Diego, California club page (example of the Cancel my membership and Freeze my membership requests on club pages).
6. Apple App Store, AF App.
7. Google Play, AF App.
8. Anytime Fitness, Apps.
9. Purpose Brands, Our brands.
10. Better Business Bureau, Anytime Fitness, LLC business profile (company statement).
11. Better Business Bureau, Anytime Fitness, Las Vegas, NV complaints (company responses).
12. Better Business Bureau, Anytime Fitness of Southern Wisconsin complaints (member reports and company responses).
13. Trustpilot, anytimefitness.com reviews (member reports).

To cancel a Fitness 19 membership at a gym listed on fit19.com, start the request at cancel.fit19.com (the Begin Cancellation button on Fitness 19’s cancellation page), or call or visit your home club. Your account must be current first. Monthly dues stop within 30 days of the request, you keep 30 more days of gym access, and members on a 12-month term who cancel early owe the early termination fee in their agreement.

Fitness 19 is a network of independently owned and operated gyms. The fit19.com locations page lists 30 gyms in California and New Jersey (checked October 5, 2026), and its cancellation and pause instructions apply only to those listed gyms. If your gym isn’t listed, contact that gym directly for its own process.

If you only need a break, Fitness 19 also offers a membership pause of 1 to 4 months per calendar year (details below), but annual fees are still charged during a pause.

3 Methods to Cancel Fitness 19 Membership

Fitness 19’s FAQ points members to the online cancellation page, or to their local gym by phone or in person:

Before canceling, prepare these documents.

1. Your membership agreement (the online form asks for the details tied to it)
2. Your name and contact details as they appear on the agreement
3. The name of your home club
4. A way to pay any outstanding balance, since your account must be current

1. Cancel Online at cancel.fit19.com

Fitness 19’s cancellation page lists three steps:

1. Open Fitness 19’s cancellation page and select Begin Cancellation, or go straight to cancel.fit19.com.
2. Fill in the personal details tied to your membership agreement so the page can find your account.
3. Make sure your account is current, then confirm the cancellation. You keep gym access for 30 more days.

Save a screenshot of the final confirmation screen and any email you receive; you may need it if a later charge appears.

If your gym isn’t listed on fit19.com

Fitness 19 says its online cancellation and pause instructions cover only the gyms shown on its locations page. Independently run Fitness 19 gyms with their own websites set their own process.

If your gym isn’t on that list:

1. Find your gym’s own contact details, for example on its website or on your membership agreement.
2. Call or visit the gym, say you want to cancel, and ask what notice, fees and final payments apply under your agreement.
3. Ask for written or emailed confirmation that shows the date your dues stop.

If the online form can’t find your account, call or visit your home club instead.

2. Cancellation by Phone Call

Fitness 19’s FAQ doesn’t give a central customer service number. It says to contact your gym by phone or in person, using the number on your location’s page.

1. Find your gym on the Fitness 19 locations page and open its page for the phone number.
2. Call the gym and say you want to cancel your membership.
3. Give the details on your membership agreement so staff can find your account, and settle any outstanding balance.
4. Ask for a confirmation email or text that shows the date your dues stop.

If you cannot cancel via phone, visit your gym.

3. Cancellation by Visiting GYM

Visit your local Fitness 19 gym during operating hours with your membership contract or card to request cancellation.

Some gyms may ask you to fill out a form. Ask staff for written or emailed confirmation rather than a verbal one, and check that it shows the date your dues stop.

Terms can differ between gyms because each Fitness 19 is independently owned; the membership agreement you signed is the document that applies to you.

What to Know Before Cancelling Your Fitness 19 Membership

Keep proof of your cancellation. In a BBB complaint dated April 1, 2026, a member reported cancelling in August 2025 and being billed again that December. Fitness 19’s BBB profile showed 27 complaints in the past three years (checked October 5, 2026).

To avoid surprise charges, check your bank or card statement after your next billing date, and contact your gym with your confirmation if a charge still appears.

Are There Cancellation Fees for Fitness 19 Membership?

Members on a 12-month term who cancel before the contract end date pay the early termination fee stated in their own membership agreement; Fitness 19 doesn’t publish a single amount. All outstanding fees and charges must be paid before you cancel. Late payments get a 24-hour grace period, then a $10 late fee for members who joined on or before December 31, 2025, or $15 for members who joined on or after January 1, 2026.

How Long Does It Take to Process a Fitness 19 Membership Cancellation?

Fitness 19’s cancellation terms say membership dues stop within 30 days of the cancellation request, and you can keep using the club for the rest of your current membership term.

The online cancellation page describes this as 30 additional days of gym access after you confirm, so check whether a billing date falls inside those 30 days.

If your gym isn’t listed on fit19.com, ask that gym how long its cancellations take.

Will I Receive a Refund if I Cancel My Fitness 19 Membership?

Fitness 19’s posted terms (last updated July 6, 2026) tie refunds to specific cancellation clauses in the membership agreement. They describe partial refunds on paid-in-full memberships when you move more than 25 miles away (with proof, minus a move fee), refunds for disability or death with documentation, and a 10-day processing period for refunds.

For anything else, check the refund section of your own agreement or ask your gym; the terms we could read don’t list a general refund for unused time.

How to Freeze or Pause Your Fitness 19 Membership

You can pause instead of cancelling at cancel.fit19.com (the Begin Pause button on Fitness 19’s pause page), or ask your gym. A pause lasts at least 1 month and at most 4 months per calendar year, can be requested twice a year, and can be shortened later.

Monthly dues drop to $0 while paused, but annual fees are still charged, and you can’t use your home club or any affiliate club. The pause starts within 7 days of the request, and one more EFT payment may be billed before it starts.

If you plan to return within a few months, a pause saves rejoining; if you won’t be back, cancel instead, since the annual fee keeps billing during a pause.

Onelife Fitness takes cancellations two ways: email Member Services at memberservices@onelifefitness.com, or speak to the front desk at your club.^[1] Onelife processes cancellations by email to keep a paper trail, so send the email even if you start at the front desk.^[5] First check whether you’re still inside your initial term (12 months, or 10 in D.C.), and keep the reply until a statement arrives with no charge.^[2]

Cancel Onelife Fitness by email to Member Services

Onelife’s FAQ names Member Services at memberservices@onelifefitness.com as one of the two ways to change your membership status.^[1] Email works from anywhere and gives you a written record.

1. Note your home club’s name and the email address on your account. Your club’s page lists its phone and email; find it with Onelife’s club locator.^[4]
2. Write to memberservices@onelifefitness.com from that email address, using the template below.^[1]
3. Ask Member Services to confirm in writing the date of your last charge and whether any buyout or other fee applies.
4. Save the reply, and check your next bank or card statement for any further charge.

Tip: if you don’t get a reply within a few business days, forward your first email to Member Services and copy your club’s own email address.

Subject: Cancel my Onelife Fitness membership

Please cancel my Onelife Fitness membership.

Name on the membership: [full name]
Home club: [club name]
Phone and email on the account: [phone] / [email]
Date I joined (if known): [date]

Please confirm in writing the date of my final charge, whether any
buyout or other fee applies, and the date my membership ends.

Thank you,
[full name]

Cancel at your Onelife Fitness club’s front desk

You can also speak to the front desk at your club to cancel.^[1] Bring photo ID, ask the staff member to note the request on your account, and ask what date your membership ends.

After speaking with the front desk, email Member Services so you have a written cancellation record. In one disputed case, Onelife’s reply pointed out that the member “never sent the email to member services”.^[5]

Onelife Fitness contract: the 12-month term, buyout and notice

Onelife’s online sign-up says memberships are based on a 12-month agreement, or 10 months in D.C.^[2] After the initial term, most memberships continue month to month until you cancel.^[1]

When you join, you choose whether the agreement renews month to month after the initial term.^[2]

The sign-up page also says “You can cancel anytime”, but that line sits in the box about auto-renewal. Don’t read it as a fee-free exit during your first 12 months.

Your membership agreement sets the buyout amount and the notice period.^[3] If you’re still in your first year, you may owe a buyout fee to cancel early, so ask Member Services for the exact amount in writing before you decide.^[5]

Check before you send: find your join date on your welcome email or agreement and add 12 months (10 in D.C.). If that date hasn’t passed, ask about the buyout first; if it has, your membership is most likely month to month.

RELATED

How to Cancel Planet Fitness Membership (Online, Mail or In Person)

Pause instead: Onelife Fitness freeze, student and military options

You ask for a pause the same way you cancel, at the front desk or through Member Services.^[1] Ask what a freeze costs and how long it can last before you start one.

A pause isn’t automatic, so request a freeze through your club or Member Services.^[6] Put the end date in your calendar, because billing restarts on its own when the pause expires.^[1]

Contact Onelife Fitness: phone, email and address

Onelife has no central phone number.^[8] Use one of these instead:

• Your club: its phone number and email are on its club page. Find it with the club locator.^[4]
• Member Services: memberservices@onelifefitness.com for cancellations, freezes and billing.^[1]
• Other questions: the contact form on onelifefitness.com.^[8]

There’s no address for mailed cancellations. The McLean, Va., address in the Terms of Use is the corporate office of US Fitness Holdings, LLC, which operates Onelife Fitness, so don’t send your cancellation there.^[3]

Prices and joining fees are listed on each club’s page, so check your own club rather than relying on a single national figure.^[4] For another chain’s notice and fee rules, see our other gym cancellation guides.

RELATED

How to Cancel an Anytime Fitness Membership Through Your Home Club

Still charged after you cancel Onelife Fitness?

BBB complaints from 2024 to 2026 describe members who asked to cancel or pause and kept being billed, including one who said they were “directed to 3 different emails”.^[5][7] They’re member reports, not company statements; keep every email and reply until billing stops.

1. Forward your original email. Send your cancellation email and any reply to Member Services, with the date of the new charge.^[1]
2. Contact your club. Call or email your home club using the details on its club page, and ask for the general manager.^[4]
3. Ask your bank or card issuer. If the charge still isn’t fixed, ask how to dispute it, and send your cancellation email as proof.

Onelife Fitness cancellation FAQs

Can I cancel my Onelife Fitness membership online?

No. Cancel by email to Member Services, which works from anywhere, or at your club’s front desk.^[1]

Does Onelife Fitness have a cancellation fee?

There’s no published fee, but members inside the initial term may owe a buyout, while service members with active-duty orders can cancel without penalties.^[5][1]

Is there a phone number to cancel Onelife Fitness?

No. There’s no central phone line, so call your club with questions and cancel by email or at the front desk.^[8]

Will Onelife refund unused months?

There’s no published refund policy, so ask Member Services. Onelife has made exceptions: in one 2023 case it froze a membership and refunded two months after the member reported pregnancy complications.^[5]

References

1. Onelife Fitness, Frequently Asked Questions.
2. Onelife Fitness, Join Online (renewal provisions and footnotes).
3. Onelife Fitness, Terms of Use (effective Sept. 28, 2026).
4. Onelife Fitness, Find Onelife Fitness Locations (club locator and club pages).
5. Better Business Bureau, Onelife Fitness – Hagerstown Valley Mall complaints (company responses).
6. Better Business Bureau, OneLife Fitness Center (Stafford, Va.) complaints (company responses).
7. Better Business Bureau, Onelife Fitness Ballston complaints (member reports).
8. Onelife Fitness, Contact.

Important Update: LA Fitness acquired Xsport Fitness on July 16, 2024

Xsport Fitness was acquired by Fitness International, parent company of LA Fitness.

As most XSport locations have already rebranded to LA Fitness, try contacting your home club directly and follow the LA Fitness cancellation steps instead.

OLD ARCHIVE

XSport Fitness Club was one of the fastest-growing GYM chains in Chicago, Washington, and New York. Unlike traditional gyms, it provides many more services to its customers, such as group fitness classes, group training, child’s play, and sports facilities, to help you achieve your fitness goals.

Their membership plan starts at $9.95 per month. You are in the right place if you need to cancel your XSport Fitness Membership.

How to Cancel XSport Fitness Membership?

Submit your cancellation request using 3 different methods, including:

1. Calling customer support through phone calls,
2. Visiting the local branch and,
3. Sending a Written Cancellation Letter through mail. 

How To Cancel Membership With XSport Fitness In-Person

The easiest method is to visit your GYM during office hours, 9 a.m. – 5 p.m. from Monday to Friday central time, and follow the steps below:

• Go to the counter and tell them you want to cancel your membership. The representative will provide you with a cancellation sheet.
• Fill out the Cancellation sheet with all your account details and a valid reason for cancellation.
• Submit the sheet to the customer’s desk and follow their instructions.
• Ask them to send you a copy of your cancellation sheet and a confirmation email or text. 

Note: Office Hours and timing may vary according to state and branch. 

XSport Fitness Cancellation through Phone Call

The best way to Xsport membership Cancellation is by calling the customer support phone call:

• Call the customer service at 877-417-1450.
• After your call connects, tell customer support you want to cancel your membership.
• You must provide a valid reason for cancellation and your membership details.
• Customer support will guide you through the next steps. After You Cancel, ask them to send you a confirmation email or text regarding your membership. 

Cancellation via Mail

If you wish to cancel your membership the old-fashioned way, you can send a handwritten mail. 

• Write a Letter that contains your Membership details and personal details.  
• Include a valid reason for your cancellation and the date from which you want your cancellation to take effect. Also, include the title as “Membership Cancellation Request “.
• Sign the letter and mail it to “Capital Fitness Inc. P.O. Box 4012, Aurora, Illinois 60507. “

Note: This method can take a longer time. You must wait a few days to receive an update from the company regarding your Membership. 

Important

Any cancellation request requires 30 days (about 4 and a half weeks) prior notice, meaning that if you were to cancel today, it would only take effect 30 days from now. 

Unfortunately, if another billing period occurs during the 30-day notice period for the cancellation to take effect, you must pay for it. So, canceling your GYM membership as soon as possible is better.

XSport Fitness: Cancellation Policy and Fees

Any cancellation request requires 30 days’ notice. If your request falls within an active billing period, that period is still charged before cancellation takes effect.

XSport does not list a separate cancellation fee beyond this notice requirement — the cost of continuing to be billed through the 30-day window is the main thing to plan around. 

Refunds 

Upon researching the refund policy, we discovered that some customers receive their refund while others don’t. This depends on whether your state has laws that require gyms to offer refunds under certain circumstances and your membership type and length.

You can try contacting customer support and inquire about this. They may deny you at first. However, you must be persistent and ask to speak with a supervisor.

If successful, your refund can be processed in up to 30 days (about 4 and a half weeks).

FAQ on XSport Membership Cancellation and LA Fitness