Use this page to get in touch with the Steps to Cancel team. We read every message.
What Can We Help With?
Before you write, check whether your question fits one of these categories:
- Reporting outdated or incorrect information in a guide Please use our dedicated Corrections page — it has specific guidance on what to include and helps us process reports faster.
- Can’t find the guide you need Use the search bar on the homepage. If we do not have a guide for your service, you can request one using the contact form below.
- General questions, feedback, or suggestions Use the contact form below.
- Business or media inquiries Use the contact form and include “Business” in the subject line. We do not accept payment in exchange for favorable coverage, guide placement, or specific cancellation instructions.
Please Do Not Send Sensitive Information
Please do not include passwords, full credit card numbers, bank account numbers, Social Security numbers, or private login details in your message. If you are reporting an issue with a guide, include only the information needed to verify the correction.
Steps to Cancel does not need access to your account, payment details, or personal records to review or update a guide.
Contact Form
Response Times
We aim to read all messages promptly. Due to the volume of messages we receive, we may not be able to reply to every submission individually — but corrections and guide requests are reviewed and prioritized.
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Important Note
Steps to Cancel is not affiliated with any company we write about. If you have a billing dispute, refund request, or account issue, please contact the company directly.
We cannot access your account, cancel a membership on your behalf, or guarantee that a company will approve a cancellation, refund, or fee waiver.